WELCOME TO SUPERIOR SECURITY PROTECTION UK LTD
The fastest Bespoke Security Provider in the UK
As leaders in security services Superior Security Protection UK provide a range of security functions to support UK businesses. If you plan on providing a physical security presence to protect your business and its assets, MK Superior Security Protection UK can satisfy your security needs. We built our reputation on being the best in the industry, a contractor our clients can depend on. MK Superior Security Protection UK deliver a complete security service, consulting closely with clients to design services that work for them. We have over a decade of experience in the security sector bringing a wealth of knowledge and experience that not all security companies are able to offer. Superior Security Protection UK & Facilities Management operate to industry standards BS 7858, BS 7499, BS 7960 and BS 7406. We work with private, commercial and government clients to provide a complete service you can depend on. All our security staff are highly trained so you get a reliable, professional service every time.
With years of experience in both the private and public sectors, our Professional Security can tailor its many security solutions to suit your organisation’s specific needs. Whether you operate from a single location or run a nationwide network of outlets, we can help. When you need security day in, day out, or if you experience seasonal peaks, our National Security network provides scalable security solutions that grow with you in the short term and the long term.
Superior Security provide a comprehensive range of security services, including Security Guarding, Door Supervision, Patrol & Response, Event Security, Transport Security, Risk Audit Services and Security Technology Solutions. We are security professionals who work in partnership to keep business safe. This means providing our customers with peace of mind by using high quality security solutions. This approach and focus is underpinned by our core values, which are at the heart of our business and are reflected at all times in our activities:
•Experts in security
•Passionate about our customers
As responsible security providers we successfully prepared for the introduction of Security Industry Authority (SIA) Licensing in England and Wales during 2006 and we have ensured that our customers and our business are not exposed to unnecessary risk through unlicensed personnel. This is maintained through rigorous quality systems and awards. Thank you for giving our Security Company the opportunity to discuss security options with you. As security experts we will always work with you to keep your business and property safe.
• Our People
The key to the quality of our service is having good people and ensuring that we offer an attractive and progressive working environment. Our investment in security officers is therefore an investment in our service delivery. This ensures that you receive the benefit of security officers who are recruited on industry leading terms and conditions, screened and licensed in accordance with industry standards and trained for the specific duties they will undertake. Genuine career opportunities are available to enable security officers to reach their full potential. Weare justifiably proud of the care, recruitment, training and investment in our people and ensuring that we offer an attractive and progressive working environment. Our investment in security officers is therefore an investment in our service delivery. This ensures that you receive the benefit of security officers who are recruited on industry leading terms and conditions, screened and licensed in accordance with industry standards and trained for the specific duties they will undertake. Genuine career opportunities are available to enable security officers to reach their full potential. We are justifiably proud of the care, recruitment, training and investment in our people and this enables us to supply motivated security officers who are passionate about customers and focused on delivering the expected service. To deliver our service we employ the security industry’s best people who use innovative systems that are focused on driving performance.
• Service Delivery
Our organisational structure is designed to ensure clear responsibility and accountability to the customer. Executive ownership of your contract rests with a Director and your account manager is empowered to deliver the service with authority. The Account manager is involved with all stages of the contract – from solution design, contract award and implementation. At the start of the contract they will have full operational accountability. Your account manager will co-ordinate service delivery into a single point of contact with a named manager taking local ownership of the daily service issues and delivering solutions that are tailored to your site specific requirements. Customer service is a key focus for our business. We focus on flexibility, quick reactions and operational effectiveness when supplying security services.
• Performance Delivery
Our service delivery ethos is focused on the key aspects that result in excellent customer service and these are then measured using Key Performance Indicators (KPI’s). We will demonstrate common KPI’s that reflect our Service Level Agreement with you. These will be focused on areas such as protecting your business, managing the contract and innovation.
• Contract Implementation
Effective change management is a fundamental part of our service delivery and as part of our service solution we will provide and execute a proven contract Implementation Plan. The plan normally covers a four to five week period and will detail key elements of the contract implementation process with named individuals from both of our organisations being accountable for the successful completion of each stage. The retention of key people who have site specific knowledge and skills is often a concern for our customers. Therefore, a key feature of the successful execution of previous Implementation Plans has been the timely and effective communication to security officers of the TUPE implications. This has allowed us to demonstrate our considerable expertise in effective TUPE transfers, therefore reducing the fear of change and providing the platform to retain skills and re-motivate transferring security officers.
We are confident that any proposal submitted by Superior Security will demonstrate that we are established experts in security who deliver peace of mind and assurance that we are a safe choice as your security partner. People are the key component of our service delivery and we are justifiably proud of the tangible investment in the care, training and development of our security officers. This means that competent and motivated people who are passionate about customers deliver our service. Our proven method of operation will provide executive ownership, that cascades authority to enable managers to deliver services locally.This will ensure that your specific service requirements are clearly understood and our service meets your needs and grows with you as your business changes. Throughout the contract we will commit to driving performance by improving processes, adding value and providing innovation in relation to people and technology. We are confident that our proposals will enable you to protect profits and concentrate on your core business, moreover, we trust that this proposal demonstrates our strong desire to work closely with you in the spirit of true partnership. We therefore look forward to a mutually advantageous relationship between our two organisations should we be successful in being selected as your supplier of security services.
• Employee Provision
The reputation of Superior Security as a quality supplier of security services directly results from the performance of our employees. We continually strive to ensure we are considered to be one of the employers of choice within the UK security industry and to attract and retain the best people. Our core business values focus clearly on customers. Our policies and procedures are designed to ensure integrity throughout our operations and by employing and developing the best people in the industry, we can use our security expertise and passion to drive performance and thus work closer in partnership with you to keep your business safe. Our effective systems and processes ensure that all our employees remain close to their customers, can make quick and sound decisions and are fully accountable for their actions.
Superior Security Protection UK Ltd is committed to the highest possible standards of recruitment and screening to ensure that our Security officers are of the right calibre, attitude and aptitude to meet your requirements. We ensure right from the first contact that there is professional support, guiding people through the recruitment process into the working environment.
• Our Recruitment Procedure
Identifying and understanding your needs
Apersonnel profile will be prepared to identify Security officers who will reflect the image and environment of the customer.
Attracting suitable applicants
Superior Security is an equal opportunities employer and applies employment policies and practices which ensure all employees and potential employees are afforded equal opportunity for recruitment, training and promotion, and are treated fairly and consistently. Recruitment advertising is designed to reflect and promote our core values, and Attracting suitable applicants (cont.)
we have been successful in using a range of innovative methods to attract people from non-traditional pools into the business. Security officers are recruited on personal qualities as well as on academic achievements -the potential to develop a strong sense of personal responsibility, being a team player and exercising initiative whilst obeying authority, are all seen as key attributes.
Initial telephone application
To screen out clearly unsuitable candidates at this stage, a brief telephone interview is carried out. Applicants are then sent a detailed Application Form and more detailed information about the nature of the work and the terms and conditions of employment.
Customer Selection Criteria
Candidates are measured against the particular needs of the customer. If required, we can also assess candidates against additional criteria such as numeracy, literacy, reasoning, supervisory potential, attitudes towards authority and honesty by using computerised bio data and psychometric testing.
Formal interview The next stage is a structured interview during which candidates will be further required to prove their suitability for the role.
Successful candidates are then subject to our security screening process.
• Sreening Process
Superior Security are committed to ensuring that all employees are of high integrity, reliable, reputable and capable of carrying out their duties effectively. We are members of the BSI and work within ISO 9001 :2008 and we screen to the British Security Screening Standard (BS7858). The Rehabilitation of Offenders Act 1974 is included in this code of practice. Although all Superior Security guards are licensed by the Security Industry Authority, the SIA checks only cover criminal records and identity checks. We will therefore continue to screen to the above Standard. We ensure that each applicant is thoroughly security checked once a provisional selection has been made. The screening process establishes in writing, the whereabouts of an employee on a month-by-month basis, throughout the previous 10 years or back to the date of ceasing full time secondary education, if that date is more recent. There are two stages involved in the process. Stage 1: The Initial Screen A 5-year telephone screen is used to screen applicants before they commence employment. This checks a candidate’s employment record, coupled with references obtained from personal referees. Offer subject to full screen Having reached this stage and passed all of the criteria, suitable candidates receive an offer of employment subject to the satisfactory completion of the full screening process. Stage 2: Full Screen Whilst the candidate is attending on-site training, the full employment screen is carried out. This process requires written evidence of a candidate’s activities and whereabouts over the last 10 years. This full 10-year screen will be completed within 16 weeks from the date of joining. Medical During training a general health check is carried out to ensure an acceptable level of health. Screening
“A5-year telephone screen is used to screen applicants before they commence employment.”
• Training & Development
Investment in the training and development of our people improves our company’s performance and provides customers with the best people for the job. Our trainers have a diverse range of experience and are all externally and industry accredited, and only the best external providers are selected to support our training operations. Our training strategy is to:
• Provide training and development programmes, which reflect the unique requirements of the security industry.
• Meet the varying training needs of customers and sites.
• Offer bespoke training and development packages for major customers.
• Support security officers’ongoing development.
• Design and deliver cost effective training and development interventions.
We are committed to providing structured ongoing development for all Security officers so they become highly skilled with knowledge of the industry and an understanding of how each customer operates. All learners are prepared and motivated for success. Moreover competence development is supported through measurement and structured feedback. We provide people who consistently perform to specified standards, and are supported by managers to maintain and improve performance. We use the latest training methods to enhance the effectiveness of our Security officers. Induction Training (Stages 1 & 2) Our induction programme has two key aims.
• To introduce the new recruit to Superior Security Services.
• To enable the individual to prove their competence so they are able to apply for a license from the Security Industry Association (SIA) to practice.
This involves successfully passing two externally accredited examinations, covering the roles and responsibilities of Superior Security officers together with communication and conflict management (complies with BS7499). Initial On-Site Training (Stage 3) The initial on-site training is designed to ensure Security officers understand the roles and responsibilities for their allocated contract. Training includes specially designed programme notes, which include a clear instruction guide, formal administration and verifiable assessment process. This programme is designed to equip newly inducted Security officers with a basic but relevant foundation of knowledge and skills that can be enhanced with experience and further on-job training. It also confirms that skills learned in the classroom have been successfully transferred to the work place.
• Skills Qualifications
Going forward there will be an SIA approved programme for security officers to develop there skills, knowledge and understanding that underpin competent performance in the work place and develop employability and life skills to help them progress their careers. Those security officers that successfully complete this programme of study will gain a recognised security qualification to level 2 NVQ, with the potential of specialist routes moving towards level 3. This will be the security industry’s preferred qualification. On-going training and career development Superior Security is committed to ensuring all employees are given the opportunity to develop their careers, and regular training reviews are undertaken to identify development needs. Werecognise that continuous training helps motivate and retain people, and this enables us to provide a high and consistent level of service and maintain our position as the market leader.ACore Programme of courses is available in subjects such as:
•Defence against Terrorism
•First Aid at Work (HSE approved)
•H&S Appointed Person
• Ongoing Development
Superior Security is committed to ensuring that the health, safety and welfare of its employees is a key consideration in the way we operate. Before the start of any contract, the assigned operational manager will carry out a site survey and Health & Safety risk assessment to evaluate the environment that our Security officers work in. This is to ensure every area of current and potential risk has been identified and an appropriate solution put into place. The site survey then forms the basis of the duties detailed in the Assignment Instructions issued to Security officers, so you can be assured that every area will be systematically covered in the Security officer’s day-to-day responsibilities. In our experience, security services need to be flexible in design in order that they can adapt to any change in a customer’s threats or requirements. The site survey and Health & Safety risk assessment will be carried out on a regular basis to assess any change in security risk, or any other change in security need. Our comprehensive Health & Safety Policy details the responsibilities of our people and the organisation for implementing and managing all matters relating to Health & Safety. A copy is available on request, as are our Policies on Quality, Environmental Issues, Business Ethics, Diversity and Equal Opportunities.
All our security personnel are issued with smart and distinctive uniforms. Security officers are generally the first contact between the customer and members of the general public, so quality of presentation is of paramount importance. Where appropriate, foul weather clothing is provided, as is safety footwear. Security officers will be properly dressed in a clean, tidy and pressed uniform at all times whilst on duty. In addition to the standard uniforms, some sites require a security presence in the form of Managers, Receptionists, etc. A number of our customer require a less formal uniform whilst still allowing personnel to be identified as part of the Security team. We therefore offer a less formal range to meet with these demands also.
• Employee Retention
Having invested in effective recruitment and training processes, our focus turns to managing and motivating employees to achieve their best possible performance and to stay with the company.We believe that motivating employees to give their best performance results in loyalty to the company – and that means we can provide our customers with a stable security team on their premises.
• Service Delivery
The Account Manager will co-ordinate service delivery into a single point of contact with a named Manager taking local ownership of key issues such as:
• Assignment Instructions (AI's): Documenting site-specific AI’s which detail the duties of security officers and meet an agreed specification.
• Point of contact for all security officers with responsibility for the daily management and service delivery of the contract.
• Customer visits: Compiling information relating to Key Performance Indicators (KPI’s) to measure compliant service delivery and to focus corrective action on any areas of concern.
• Care visits to ensure the welfare of our security officers. An Administrator and a Scheduler complete the team.
The Scheduler is responsible for scheduling Security officers duties and our investment in this role ensures efficient use of our security officer resource and full compliance with Working Time Directive legislation. Service delivery standards will be reviewed via both formal and informal site visits by a Director. Our experience in providing this type of focused contract management has enabled us to drive performance and deliver best practice. It also provides our customers with clear accountability and escalation via the regional management structure. Our service provision includes a dedicated Control Room. This facility confirms security officer attendance at your site, escalates any incidents and manages a variety of communication and control issues. The Control Room also allows us to effectively manage the Health & Welfare requirements of the guards. Acting as an information hub it provides an easily accessible point of contact facility for our customers and security officers. It is:
• Dedicated to the efficient and effective monitoring of routine check calls and incident management.
• Operated by experienced people 24/7, providing an out-of-hours management resource to ensure that our customer service runs smoothly at all times.
• Contract Implementation Period
The Control Room operators are responsible for monitoring all start finish and routine check calls from the site based Security officers. At any time during the day or night, Security officers can call the Control Room direct for assistance or advice. In the event of an un-planned absence the Control Room will liaise with the Duty Manager to ensure a trained replacement security officer is deployed to acustomer’s site. This is the period when we evaluate your requirements and prepare a jointly agreed plan for your future security requirements and ensure a smooth hand-over from your existing arrangements.
The contract implementation period provides the opportunity for us to understand the detail of your requirements and to establish the important relationships that will ensure a successful service partnership. Effective change management is a fundamental part of our service and we will provide and execute a proven contract Implementation Plan. The Plan will detail key elements of the contract implementation process with named individuals being accountable for the successful completion of each stage. It is normally spread over four to five weeks to allow the appropriate due care and attention for each element. Toensure that the Contract Implementation Plan prepared for you achieves this objective, we request that any information, access or resource required is provided in a timely manner.
• Continuous Improvements
Within Superior Security we are constantly driving performance to identify service improvements and efficiencies, and we have a proven track record in pioneering innovative working practices. This ensures the efficient planning, recruitment and deployment of our resources as well as a focus on continuous process improvement. We also pay attention to areas that add cost to our service delivery, ensuring that we question costs. This means our customers receive the maximum value for money from our service charges.
• Quality Standards
Our commitment to continuous improvement is independently monitored. The audit procedure is verified by quality standards BS 7858 - provision of security personnel, BS 7960 - provision of door supervisors, BS 7499. We also receive regular quality compliance audit visits by the Inspectorate of the Security Industry (ISI) to ensure that the strict procedures agreed with the Inspectorate are being achieved. Impact is committed to raising and maintaining the level of professional standards across the private security industry and to supporting the industry bodies.
• Quality Standards
We are justifiably proud of the tangible investment in the care, development and training of our people. This key resource is combined with our proven competency in delivering proven security solutions and the efficient delivery of many hours of security guarding per year. Superior Security is able to offer a portfolio of services for a complete managed solution, in which security guarding and patrol & response services are the front line. This approach provides a range of options from which customers may select the package of services to meet their needs. Services include: • Contractor Management • First Aid • Fire Response Services
WELCOME TO SOME OF SUPERIOR SECURITY SERVICES UK
We are committed to providing highly professional, reliable and cost-effective services to retail, corporate and healthcare clients, as well as to the public sector Scotland, Fife, Dundee, Aberdeen, Perthshire, Glasgow, Edinburgh, England, Buckinghamshire Midlands, London, Berkshire, Bedfordshire, Norfolk, Suffolk.
|HERE IS SOME OF THOSE SERVICES :||DOOR SUPERVISION / EVENTS SECURITY|
|CONSTRUCTION SITE SECURITY||COLLEGE, PRIVATE SCHOOLS, UNIVERSITIES|
|COUNTRY ESTATES, MANSIONS||HOTEL & HOSTEL SERVICES|
|FACILITIES MAINTENANCE||PROFESSIONAL CLEANING SERVICES|
we set out to provide employment for
|FIREMEN. WITH OUR MOTTO OFF||LOYALTY, INTEGRITY, SERVICE' ,
Our security guards match the profile you’re looking for. A friendly smiling face to welcome visitors to your premises, or a more assertive no-nonsense approach to protect plant and machinery in the dead of night.
Screened, vetted, qualified and experienced, there’s lots going on behind the uniform. Our Security Officers can anticipate a problem long before visitors, guests or shoppers suspect a thing. They can diffuse tensions using tact and diplomacy. They respond to difficult situations calmly and quickly.
Welcome to MK Superior Security Protection UK we take great pride in the quality of Door Supervisors we supply to our clients, all of our employees go through a thorough selection process and are screened and vetted to British Standards BS: 7858 to ensure that we are selecting the right candidates to supply to our clients.
We recognise your relationship with your regular trade is integral to your bottom line. As such we place a strong emphasis on the importance of relationship building as part of our development program. In particular we have developed a module on maintaining positive relationships during conflict, to ensure even when things go wrong the customer wants to return.
Your business, staff and premises licence is our main priority. We collect data on incidents, refusals and capacity figures to ensure your licence is protected.
Our Door Supervisors display a smart, professional appearance and a friendly demeanour in order to welcome customer to your venue and encourage passing trade. Door Supervisors are often the first and last point of contact your customers have with your venue and we ensure they receive the right impression
FRONT OF HOUSE SECURITY
Meeting and greeting customers, or keeping a low-profile (in uniform or plain clothes), we’re on watch. Our Front of House Security can blend seamlessly with your staff or stand out, be it for reassurance or as a deterrent. Whatever the point of entry, our officers are trained to search people, their bags, their rucksacks and hatchbacks. (MK Superior Security Protection UK can provide welcoming and attentive concierge services, too, for hotel and residential situations, at times to suit you. At MK Superior Security Protection UK , Front of House takes many forms, but the primary objective is the same: to keep you safe.
Our multi-skilled Security Officers are adept at multi-tasking. Many have bags of customer-facing experience, often as a result of working in retail and other service industries. Add to those talents specialised security training and your company can benefit in more ways than you might think. As well as taking care of security issues, where circumstances permit and the client requests it, our (MK Superior Security Protection UK ) Guards will:
Keep tabs on the visitors' log
Help visitors with directions
Provide support to reception staff
Handle first aid and other emergencies.
Crime prevention is our priority, but we’re also quick to respond. (MK Superior Security Protection UK ) Mobile Patrols work in a number of ways. Assigned to your premises and their surroundings, rotas will keep regular checks on even the most remote corners where trouble can lurk. We’ll devise random rotas, too, just to keep unwelcome visitors on their toes. The other way our Mobile Patrols operate is to provide a flexible, cost-effective solution to your security needs. On foot, by car, or teamed with dogs, our Security Services can call on your premises day or night. Where hiring your own dedicated team is not an option, our Mobile Patrols provide an affordable alternative.
Relying on staff to keep keys safe or to be on hand at unsociable hours of the night only leads to frustration. In the case of fire or a break-in, the consequences could cost you millions of pounds. With (MK Superior Security Protection UK ) Key Holding Service designed to BS7984 Standards, we can have your doors open in no time, any time. Securely locked away, your keys and alarm codes will be in safe hands. For swift access, with insider knowledge of your premises, we will log all keys in and out, advising the appropriate personnel at all times. All of which means you can get your doors opened when you want to and keep them closed when you need to.
Linked to our Key Holding service, our Alarm Response measures protect you around the clock. As soon as your alarm receiving centre gets the signal, we will be on our way, often reaching your premises before the Police:
We use uniformed Response Officers and liveried vehicles
We carry out checks for intruders, damage and signs of forced entry.
We make your premises safe
We call in your preferred locksmiths or glaziers
We liaise with the Emergency Services.
Our Security Officers are closely supervised and ably supported by their Team Leaders and Managers. Together, they have the kind of local knowledge and on-site training that will keep them a step ahead, whatever the threat. They also have the back-up of (MK Superior Security Protection UK) Control Room. Around the clock.
This state-of-the-art nerve centre is at the forefront of CCTV technology, supporting Static Officers and Mobile Patrols in the field, keeping check on Lone Workers in isolated and often demanding workplaces – indoors and out. Ready for the unexpected, they’re also just a phone call away from our most senior managers, ready to handle any crisis
When your doors are manned with (MK Superior Security Protection UK) smart Security Guards, it’s important we project the right image – one that matches your own company’s values. Meeting and greeting staff every morning, and as the first point of contact for visiting executives and VIPs, our flexible security Officers and their teams will take care of offices, commercial properties and council buildings, patrolling the premises, controlling goods in and out, searching individuals and vehicles, monitoring CCTV cameras and more.
Many of (MK Superior Security Protection UK ) Officers have a background working in customer-facing roles. Where we deal with the public at large – busy Mums, Dads and their families – we know how important taking a softly, softly approach can be. Our uniformed Officers are skilled at dealing with large crowds, letting thousands in during the sales or evacuating entire shopping malls in an emergency. We also deploy covert store detectives, oversee control room operations, manage car parks and provide First Aid.
As well as providing Static Guards, we also move with you. Whether transporting freight by road and rail, our security solutions can provide the support and infrastructure you need to trace, track and trail valuable goods. Our security management can analyse your plans, carrying out a comprehensive safety and security audit. We will put in place plant and personnel to help you monitor your assets every step of the way, using sophisticated electronics. And we can report back to you moment by moment, saving you money in the process.
Agile and attentive, our specially trained Security Guards don’t flinch when it comes to working in hostile environments. Quick to respond – many come from the ranks of the Armed Forces – they will work in tandem with CCTV surveillance cameras to scour every corner of your warehouses and distribution centres:
They will spot weaknesses in your perimeter fences
Challenge suspicious traffic in and out of your gates
Operate remote gate monitoring systems
Our Mobile Managers even take care of your Health & Safety issues
Oil rigs, ferry and freight companies, shipping agencies and port authorities around Britain call on (MK Superior Security Protection UK) to meet their stringent standards. Working with Special Branch and the Border & Immigration Agency within the framework set by the regulatory body (TRANSEC), our drills and skills touch on all aspects of maritime traffic in and out of our shores. X-ray screening, searches, sniffer dogs preventing smuggling.
VISISTORS ATTRACTION SECURITY
Permanent or temporary, theme parks and exhibitions call for a special mix of security solutions, from the turnstiles to the souvenir shop. Mitigating the risks while making priceless exhibits accessible to the public calls for a delicate balance. Preventing theft or acts of vandalism often sees (MK Superior Security Protection UK) Guards working in places that were not designed to welcome large numbers of visitors such as stately homes. Indoors and outdoors, time and again, our unobtrusive security professionals prove they are just the ticket.
Uniformed, suited or unseen, our specially trained Close Protection Specialists provide cover at home and on the move. Shadowing a special visitor for a shopping spree or dealing with a press call and the paparazzi, we will plan routes, prepare venues and ensure the day runs smoothly so celebrity feathers do not get ruffled in the slightest. From sports stars and Royalty to senior executives who’d prefer to be rich but not famous, our Security Agents and Professional Drivers keep trouble at bay.
An AGM, a private function at your corporate HQ – there are many events that call for additional security staff because our flexible workforce is ready-vetted and trained, we can respond at short notice, be it for an exclusive launch at London Fashion Week or a rock band playing to a record crowd. (MK Superior Security Protection UK) is adept at working with the Police at all sorts of venues and events, providing:
Manned Guarding services
Car park management
Covert surveillance and more
HOSPITALS & SCHOOLS
At (MK Superior Security Protection UK), we place particular emphasis on vetting our Security Officers, and on training them for everything a specialised environment can throw at them. With hospitals free to make their own security arrangements and more schools now enjoying the freedom and autonomy to source theirs, too, we can tailor a solution to meet their needs. (MK Superior Security Protection UK) offers outstanding value for money as well as CRB-checked personnel with site-specific security training.
CONSTRUCTION SITE SECURITY
Thieves and vandals can cause immense delay to construction projects, delays of even a few days or weeks can run to many millions of pounds lost. We offer complete, well-planned and carefully staffed site security solutions that will make sure your site is not only protected against intruders, but the safety of the public is maintained as well.
A typical construction site security package might include:
Site Access Solutions, including Gate House Security
Secured Visitor and Staff Solutions
Perimeter and Interior Guard Patrols
Delivery Security Measures
Vandalism and Theft Prevention Measures
As construction sites prove such a lure to criminals – the value of the tools, materials and equipment stored on-site can easily number in the millions – a dynamic and professional approach to site security is necessary. That is why we maintain our personnel’s training at the cutting edge, and ensure that each is aware of the unique hazards a construction site can present.
MK Superior Security Protection UK are specialists in providing England and Scotland’s hotel industry with presentable, professional, approachable security personnel. We understand that your hotel security service requirements are unique, so we take the time to understand your security requirements, which enables us to provide the best value and professional hotel security service – the first time and every time. We have a broad spectrum of hotel security clients throughout England & Scotland. Our professional team, with decades of hotel security experience, makes us your first choice as your preferred service provider. It is important for a steward to be versatile and able to adapt to different crowds and events. Their skills are developed through training programmes, enable them to do so and to undertake their role professionally and efficiently.
DUTIES OF OUR NIGHT PORTERS
Much of night porter’s time is spent in providing various guest services. They may greet visitors/guests, check-in new guests and help procure important items like toiletries, food items and personal items.
Night porters have good communication skills and can quickly solve problems. Guest services may include item deliveries into hotel rooms, providing ordered items and using their computer for checking-in guests and to satisfy their requests.
Night porters also ensure the orderliness and cleanliness of the hotel in order to create a good atmosphere for visitors and guests.
Their jobs range from stocking and cleaning the beverage area with coffee, water, fruits and other things to cleaning guest’s washrooms and tidying the front desk.
Night porters are not required to do heavy cleaning using chemicals as large hotels also employ janitors that are tasked in heavy cleaning. However, light cleaning may also be a part of night porter’s job.
The night porters can also perform security duties or work with hotel’s security team and ensure the building’s safety and security.
Night porters must know and identify suspicious looking people or events and be able to perform some treatment or intervention for sick and drunk patrons that are passing in the hotel lobby. They must also notify other hotel employees regarding suspicious incidents and security breaches.
we believe in going that extra mile for our clients. From the initial get go, one of our cleaning specialists will consult the client to obtain their specific requirements before deploying a cleaning team to execute the job.
Ours services include…
Bar & Nightclub Cleaning
From your home and office clean to clearing up after festivals. At Superior Security Protection UK we treat each client as unique as the next, no job is to big and none to small. Whatever you need we are on hand to assist.
CONTACT SUPERIOR SECURITY PROTECTION UK
DIRECTOR ANDREW SMITH
PHONE: 07957 658958
We are open 24/7
Office hours 9:00 to 20:00
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